Privacy Policy Statement

Discover how thalenoviq is committed to protecting your personal information and privacy. This policy outlines our data handling, usage practices, and your rights as a user based in Australia.

Types of Information We Collect

We gather certain information from you to enhance service delivery and user experience on our website.

• Personal details such as your name, contact information, and business details provided during registration or inquiry.
• Technical data including your IP address, browser type, device information, and browsing activity on our site.
• Usage data comprising interactions with website features, viewed pages, and preferences stored in cookies.
• Any communication records or customer service correspondence you have with us electronically or by phone.

How We Use Your Information

We use collected information to provide services, improve website functionality, and communicate with you appropriately.

• Deliver requested services, respond to your inquiries, and manage your account effectively.
• Enhance website design, performance, and content based on user behaviour and technical data analysis.
• Comply with Australian laws, regulations, and industry standards when processing your data.
• Send important updates regarding service changes or relevant marketing messages, where permitted by law.

Legal Basis For Processing

Our collection and processing of data comply with the Australian Privacy Principles and GDPR where applicable.

We collect information with your consent, for contractual necessity, or when legally required to protect your interests.

Information Sharing

Your data may be shared with partners to deliver and improve services while maintaining strict confidentiality.

• Third-party service providers assisting with web hosting, analytics, payment processing, or customer support.
• Legal authorities if required by law, regulation, subpoena, or legal process in Australia.
• Affiliated companies, only when necessary for legitimate business purposes and in compliance with privacy laws.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or alteration. This includes secure server environments and limited access for authorized personnel only.

Your Rights

You have rights regarding your personal data and can access, correct, or restrict its processing under applicable laws.

• Request access to the personal data we hold about you and receive a copy upon verification.
• Ask for correction of inaccurate or incomplete personal information in our records.
• Request deletion of your data, subject to legal and contractual obligations.
• Withdraw consent for data processing where consent is the legal basis, affecting future use.

Use of Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse site performance. You can manage preferences or withdraw consent through your browser settings.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions, concerns, or wish to exercise your rights regarding privacy, please reach out to us anytime.

Changes To This Policy

We may update our privacy policy periodically to reflect new practices or regulations. Updates will be posted with a revised date above.